Shape provides a certified training programme and access support packages to keep participants engaged and stimulated to gain confidence in addressing access issues. Our training programme is designed to provide regular and ongoing support to organisations of any scale, to ensure they are achieving their goals, and are able to achieve and demonstrate inclusive customer service excellence. We build close relationships with our clients and focus on long-term collaborative action, so that we can work together in building a more inclusive arts and cultural sector.

After you train with Shape, we will work with you to identify any further training or access support you may require to help you develop your audience, diversify your income and improve your overall access, to ensure that everyone will be able to access your facilities and activities safely, comfortably and confidently. This may include providing a rolling programme of annual training services, inclusion actionplanning, telephone advice surgeries, email support and access consultancy